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IT Service Management Specialist

NYC IT Inc • New York, NY, US • published 2026-10-08 21:03:19.954585

Description

**Benefits:** * 12 Paid Holidays per Year * Paid Sick Leave – 10 days per year for applicable new employees * Paid Annual Leave / Vacation * Flexible Spending Accounts (FSA)\- Health Care FSA \- Dependent Care Ass * NYCE IRA – Traditional and Roth IRA options * Deferred Compensation Plans – 457 and 401(k) * Pension / NYCERS Retirement System * Prescription Drug Coverage * Vision Coverage * Dental Coverage * Health insurance We are looking for an experienced **Job Administration / Production Control Technician** to support a government technology environment in New York City. This role is ideal for professionals with experience in **production control, job scheduling, batch processing, mainframe operations, UNIX, or PeopleSoft environments**. **Key Responsibilities** * Monitor production job flows using **CA Workload Automation DE (dSeries)** or a similar scheduling platform. * Monitor jobs running across **z/OS, UNIX, and PeopleSoft** environments. * Troubleshoot job failures and identify the general cause of production issues. * Escalate critical failures to appropriate technical teams. * Establish and maintain job\-flow dependencies. * Execute and troubleshoot test flows. * Docum...

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