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Team Lead - Order Fulfillment

BuyWander • Plymouth, MN, US • published 2026-09-30 07:58:48.932236

Description

Description: **Team Lead – Order Fulfillment (Full Time)** **Department:** Order Fulfillment **Reports To:** Order Fulfillment Supervisor **Location:** Minneapolis (Plymouth), MN **Job Summary** The Team Lead – Order Fulfillment is responsible for providing a welcoming environment and excellent service to all customers. This includes leading the Order Fulfillment team, checking in customers for curbside pickup appointments, utilizing various software systems to fulfill orders, accurately scanning out items, processing returns, answering customer questions, and ensuring a smooth and efficient customer experience. **Responsibilities** Customer Check\-In: * Greet customers warmly upon arrival in the parking lot and check them in for their scheduled pickup appointments. * Confirm order details and provide any necessary information. Order Fulfillment: * Use internal software systems to manage and fulfill customer orders. * Coordinate with warehouse staff to ensure timely order retrieval. Item Scan\-Out: * Verify order accuracy and ensure customers have all of their purchased items before leaving. Customer Assistance: * Provide friendly and helpful assistance to customers, answering ques...

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