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Account Manager
Spectrum • Olive Branch, MS, US • published 2026-10-11 03:03:33.020220
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**Account Manager – Cox Communications** * Managed customer accounts to strengthen relationships, improve satisfaction, and support long\-term retention. * Identified opportunities to grow revenue through upselling, cross\-selling, and recommending tailored telecommunications solutions. * Assessed customer business needs and presented internet, voice, networking, and other communication services. * Maintained regular customer communication and resolved service\-related concerns by coordinating with internal departments. * Developed account plans, tracked sales performance, and worked toward revenue and customer retention goals. * Negotiated service agreements, pricing, and renewals while maintaining a customer\-focused approach. * Maintained accurate account records, sales activity, and customer follow\-up information in CRM systems. Pay: $72,300\.00 \- $83,100\.00 per year Benefits: * Disability insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Work from home Work Location: In person
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