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Service Operations Specialist

JF Petroleum Group • Sioux Falls, SD, US • published 2026-10-06 01:33:33.812053

Description

Description: The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn\-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Service Operations Specialist is responsible for the effective deployment of technicians to assigned customer work orders. The Specialist acts as a member of branch leadership, working in close collaboration with the Service Manager and Lead Technician(s) to safely deliver high quality service in accordance with customer expectations. The Specialist acts as a primary interface for the branch with National Service Accounts (NSA), Supply Chain, the Customer Care Center, and Service Billing. The pay scale for this position is $22\-25/hr depending on experience. Scheduling/Planning/Assigning * Review branch workload for the day and assign work orders to technicians based on work order priority, technician skills and efficient routing. o Proactively manage technician work order assignments to assure daily hour limits and minimum time off the clock ...

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