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Admin Support Assistant

Mohave Mental Health Clinic, Inc. • Kingman, AZ, US • published 2026-10-23 14:05:16.876041

Description

Description: **LINES OF AUTHORITY:** This position is supervised by the Administrative Support Supervisor. Unless specifically designated, this position does not supervise any other personnel. **POSITION SUMMARY:** The main function of this position is answering phones, taking requests for services, greet and check in clients, and schedule Behavioral Health Medical Practitioner (BHMP) and clinician appointments. **PRINCIPAL DUTIES/RESPONSIBILITIES:** * Answers phones, route calls, take messages. * Greets and check in clients for appointments. * Enters service request details into the Electronic Health Record (EHR)/computer system(s), ensuring accurate and complete data entry. . * Verify insurance and eligibility coverage * Schedules appointments for the BHMP and clinical staff. * Screens and provides other service programs when required. * Collects co\-payments and payments. * Process medication refills by verifying client information and prescription details within the EMR and communicating concerns with the BHMPs. * Provides customer service to internal and external customers and stakeholders. * Participates in the Performance Improvement Processes in the Clinic. * The employee m...

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