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Data Operations Manager

HealthEdge Software, Inc. • Remote, US • published 2026-10-18 02:18:12.243737

Description

Overview: **Overview:** HealthEdge is looking for a Data Operations Manager with a focus on data insights who thinks like an engineer, works like a scientist and communicates like a strategist. This hybrid role sits at the intersection of data platform engineering and ITSM\-aligned Problem Management – purpose\-built to expose the hidden toil, technical debt and repeat failure patterns that drain engineering capacity and impact payer customer availability across our integrated platform of solutions. You will leverage AI – including Claude and its supporting functions – to ingest disparate operational data sources, model failure trends and surface prioritized insights that drive permanent resolution rather than perpetual remediation. **WHY THIS ROLE EXISTS** Production stability is a business imperative for health plans that depend on HealthEdge solutions to process claims, manage care and engage members. Repeat incidents, unresolved technical debt and untracked toil create invisible drag on engineering velocity – and visible risk to client uptime. This role exists to make the invisible visible, and to turn data\-driven findings into engineering action. **KEY RESPONSIBILITIES** **Op...

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