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Hotel Night Auditor

Holiday Inn Gas South (Duluth) • Duluth, GA, US • published 2026-10-19 00:32:05.712753

Description

Position Summary Holiday Inn Gas South is seeking a dependable, detail\-oriented, and customer\-focused Night Auditor to join our Front Office team. The Night Auditor is responsible for overseeing hotel operations during overnight hours, delivering exceptional guest service, completing daily financial reconciliation, and ensuring the accuracy of hotel records and reports. This position requires an individual who can work independently, maintain a professional attitude, handle guest concerns, and ensure a smooth transition between overnight and morning operations. The ideal candidate will have previous hotel front desk experience, strong organizational skills, and familiarity with HotelKey Property Management System (PMS) or similar hotel operating systems. Key ResponsibilitiesFront Desk \& Guest Services * Provide friendly, professional, and efficient guest service throughout the overnight shift. * Process guest check\-ins, check\-outs, room assignments, and reservation modifications using HotelKey PMS. * Verify guest identification, payment methods, and reservation information. * Respond promptly to guest requests, complaints, and service concerns. * Answer incoming telephone call...

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