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IT Operations & Support Analyst I

State of Idaho • Boise, ID, US • published 2026-10-03 09:13:43.157234

Description

**Information Technology Services \- ITS** **State of Idaho Opportunity** **Applications will be accepted through 11:59 PM MST on the posting end date.** **Summary:** Information Technology Services is a team of dedicated professionals providing core technology and cybersecurity services to agencies statewide, enabling state employees to serve Idaho's citizens. We sincerely hope you will consider being part of our success! Information Technology Services (ITS) currently has multiple openings for an **IT Operations and Support Analyst I** . The selected individual must possess an in\-depth knowledge of troubleshooting and analysis tools, Microsoft workstation and desktop applications, Microsoft Active Directory, and backup and recovery operations. The selected individuals must have strong customer service skills and be able to work with and communicate with non\-technical staff as needed. **Please note:** The successful candidate will be required to pass multiple, comprehensive fingerprint\-based background checks specific to the agencies ITS supports. The **SAR team** is responsible for performing account management functions across multiple supported agencies, including provisioni...

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