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Transaction and Communication Lead - Change Management

TEEMA • Portland, OR, US • published 2026-09-28 14:55:08.993319

Description

This isn't a standard change management opportunity. You're walking into an active, high\-stakes technology transformation — with a clear mandate to move it forward. A large retail technology program is in the middle of a strategic reset. The technology is sound. Adoption is the challenge — and the opportunity. What's been missing is a compelling narrative, rebuilt trust, and the organizational connectivity to make change land. That's the role you'll play. **What you'll own:** You'll lead the Communications POD, defining how store teams, managers, and field leadership understand *why* this system matters and where the program is headed. Your messaging will be honest and phased — distinguishing active fixes from future improvements — and grounded in transparency rather than polish. But this role goes beyond communications. You'll serve as the change management thread running through cross\-functional delivery teams. That means working alongside analysts to turn technical changes into clear, user\-friendly guidance, weaving change practices into live workstreams, and making sure the right people have the right information at every milestone. You'll also play a key role in shifting te...

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