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Service Desk Lead - Weekend Work

INTELLIWORX Managed IT • Chicago, IL, US • published 2026-09-30 07:58:48.832627

Description

Work from home Part\-time, Regular weekend roster, 16 hours per week across two shifts Saturday and Sunday, 10:00 a.m. – 6:00 p.m. Central Time, year\-round. Senior weekend work that leaves your weekdays free. Paid leave and paid sick leave under the Chicago Paid Leave and Paid Sick and Safe Leave Ordinance, and funded Microsoft certifications. **About Us** Intelliworx is a fast\-growing MSP with offices in Sydney, London, Chicago, Auckland, and Manila. We provide small and mid\-tier enterprises and multinational clients with design, management, cybersecurity, and support for their information technology infrastructure. We are a cloud\-first organization, building our solutions around Microsoft's extensive cloud offering, including M365 and Azure. We are currently expanding our team to accommodate exceptional business growth. **Weekend Service Desk Lead** * Senior, single point of accountability for the Chicago leg of a global follow\-the\-sun service desk * Work from home — a fully remote role, connected to the rest of the global desk online * Own P1 and P2 incidents end to end, with real authority to call on\-call engineering or account management * The final shift of the weekend...

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