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Member Service Specialist

Virtelligence • Irving, TX, US • published 2026-11-02 21:16:42.149528

Description

**Job Overview** **Summary:** * Serves as a frontline ambassador for the health plan, delivering high\-quality, resolution\-focused support to members, providers, and brokers across multiple lines of business. Provides support beyond basic call handling, which includes navigating the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first\-call resolution. **Experience:** * Experience in customer service, ideally in healthcare, insurance, or call center environment. Pay: $15\.00 \- $20\.00 per hour Work Location: In person

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