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Director, Client Experience & Relationship Management

RubinBrown • St. Louis, MO, US • published 2026-10-05 01:41:51.817172

Description

**RubinBrown LLP** is one of the nation’s leading accounting and professional consulting firms with a commitment to building personal relationships and delivering totally satisfied clients. The **RubinBrown** name and reputation are synonymous with experience, integrity, and value. We have revenue of approximately $265 million with 1,000\+ team members across locations in Chicago, Denver, Detroit, Kansas City, Las Vegas, Mumbai (India), Nashville, and St. Louis. Our vision is Inspired team members, working as one firm, living our core values, and Being Their Best for Others while delivering totally satisfied clients. Our client experience mindset is to **Serve with CARE** (Communication, Anticipation, Relationships and Engagement). Working with the Client Experience Committee, the Client Experience Director will elevate our client experience strategy, lead the CARE mindset for the firm, and champion client experience development and service innovation to ensure every client interaction (internally and externally) reflects our vision. **Key Responsibilities:** * Champion and lead the client experience mindset **Serve with CARE** (Communication, Anticipation, Relationships, and Engag...

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