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Cloud Solution Architecture Manager - AI Business Solutions

Microsoft • Reston, VA, US • published 2026-10-04 19:41:30.232633

Description

**Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE\&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross\-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in\-product, digital, or human\-centered. CE\&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE\&S and help us accelerate AI transformation for our customers and the world. As a **Cloud Solution Architect Manager \- AI Business Solutions**, you will lead a team dedicated to helping customers realize the full value of their investments in Microsoft technologies. By leveraging your business and technical expertise, you will coach and empower your team to drive outcomes through AI Business Solutions and Unified Support. This is a people management role, with accountability for a portfolio of customers and aligned...

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