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Account Manager

None • Lynchburg, VA, US • published 2026-10-07 03:03:12.880531

Description

**Account Manager** =================== **Reports To:** Store Manager / Assistant Store Manager **General Purpose** =================== Manage rental (lease) accounts to ensure on\-time payments, handle deliveries and service calls, has thorough knowledge of merchandise, and maintain strong customer relationships. Communicate regularly with customers and team members while handling non\-renewed accounts quickly and professionally. **Essential Duties** ==================== **Account Management** * Maintain accounts on your assigned route within company non\-renewed standards. * Handle non\-renewed accounts quickly and follow company procedures for recovery. * Keep accurate records of customer accounts, payments, and merchandise. * Support company Standards of Operation at all times. **Deliveries, Service \& Retrieval** * Deliver, relocate, service, and retrieve rented merchandise. * Make minor repairs when needed; arrange major repairs through the service department. * Ensure items, models, and serial numbers match rental agreements before delivery. * Protect all inventory and customer products during transport. * Return all accessories (remotes, manuals, etc.) to store stock when m...

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