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Full Time - Physical Therapy Service Specialist

New Mexico Orthopaedics • Albuquerque, NM, US • published 2026-10-09 09:03:26.661931

Description

**POSITION SUMMARY:** This position is responsible for payment collection, scheduling, and verifying patient information for the Physical Therapy Department. **ESSENTIAL RESPONSIBILITIES:** * Reviews providers schedules to ensure open appointment times are filled. * Work in patients as needed. * Schedule post\-op patients that do not have follow\-up appointments. * Maintains wait list. * Works Task List * Collects Copays * Collect for Self\-pay services – Ex: Dry needling and DME items * Ensure authorizations are updated. * Updates and maintains patient demographics as needed. * Supports all department initiatives to improve the patient experience. * Adheres to company policies as described in employment handbook, company work rules and departmental policy and procedure, and attends scheduled meetings, as required. * Identifies and participates in implementation of opportunities for improvement. * Maintains strict confidentiality in accordance with HIPAA guidelines and NMOA policies. * Regular and reliable attendance. * Perform other specific tasks as assigned. **SUPERVISORY RESPONSIBILITIES: N/A** **KNOWLEDGE, SKILLS AND ABILITIES:** To perform this job successfully, an individual...

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