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Bilingual Account Manager, SMB

Wonder • CA, US • published 2026-09-28 20:55:42.470715

Description

**The Impact You Will Make:** * Develop a solid understanding of Grubhub's products and services, including their features, benefits, and value propositions. * Assist in managing a portfolio of accounts, ensuring timely communication, and addressing basic inquiries or concerns from clients. * Assist restaurants in attracting new diners, boosting order volume, and delivering top\-quality service to their diners. * Conduct regular check\-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement. * Respond to restaurant inquiries, account issues, and requests or route them to appropriate company departments within turnaround time expectations. * Maintain accurate and up\-to\-date records of client interactions, including notes on discussions, action items, and follow\-up tasks. * Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices. * Proactively seek opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role. **What You Bring to the Table** * Must be in Los Angeles, CA. * Native\-l...

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