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Customer Service Coordinator

CBRE • Remote, US • published 2026-10-03 03:14:00.011090

Description

**About the Role:** As a CBRE Customer Service Coordinator, you will provide information and resolve day\-to\-day issues in response to inquiries about products and services. This job is part of the Call Center job function. They are responsible for providing end\-to\-end support to resolve customer inquiries or concerns. Please Note: * We are currently hiring for 1st and 2nd shift \- weekend availability required. * This is a remote opportunity. * Compensation for this position is $17\.00 per hour. **What You’ll Do:** * Answer incoming service requests, via phone, chat, email \& online requests. Respond to customer inquiries and concerns. Escalate, as necessary. * Generate and follow up on service request work orders for completion. * Schedule meetings and coordinate logistics as needed. * Update company systems, customer service databases, and spreadsheets. * Contact customers for updated information, as necessary. * Run and distribute various ad hoc reports for review. * Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge. * Suggest improvements to existing processes and solutions to improve the eff...

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