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Night Auditor/Front Desk Clerk

Comfort Inn & Suites Farmington-Victor • Farmington, NY, US • published 2026-10-23 20:05:56.712521

Description

Responsibilities: \- Greet and welcome guests in a friendly and professional manner \- Check\-in and check\-out guests, ensuring accuracy of information \- Answer phone calls and respond to guest inquiries \- Provide information about hotel facilities, services, and local attractions \- Handle guest complaints and resolve issues promptly and effectively \- Process payments and maintain accurate records \- Run night audit reports and do balance checks \- Prepare breakfast for the morning shift \- Light laundry duties \-Maintain security of guests/Monitor security cameras Experience: \- Previous experience working at the front desk of a hotel or similar hospitality establishment is preferred \- Familiarity with phone systems and hotel reservation software is a plus \- Strong customer service skills with the ability to handle difficult situations calmly and professionally \- Excellent communication skills, both verbal and written As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, attention to detail, and exceptional customer service skills will contribute to creating a positive experience for our guests. If you have a passion for hosp...

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