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000220 - Medical Assistants - Back Office Medical Assistant

Panoramic Health • Scottsdale, AZ, US • published 2026-10-02 09:58:52.598041

Description

Back Office Medical Assistant reports to the office manager. The position encompasses both administrative and clinical aspects of medical assisting. It includes, performing check\-in/check\-out functions, answering phone calls, verifying insurance benefits, scheduling and confirming appointments, collecting copays, deductibles, and co\-insurances, rooming patients, interviewing and giving instructions to patients as directed by physician or physician assistant or nurse practitioner, handling incoming and outgoing correspondence with other providers or pharmacies, processing requests for medical records, obtaining vitals and other pertinent patient information, assisting providers with exams and procedures, and performing diagnostic testing. **Responsibilities include:** * Greets patients and performs Check\-in/Check\-out procedures in an accurate and timely manner. Collects co\-pays and outstanding patient balances, prints orders and educational materials for patients, schedules procedures, obtains insurance card and payment guarantor information, and checks insurance eligibility. * Answers phone calls in a timely manner, schedules appointments, and maintains assigned clinical inbo...

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