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Dispatcher and Office Coordinator

Transport U • Potomac, MD, US • published 2026-10-24 08:05:11.102862

Description

**Job Summary** Transport U is a non\-emergency medical transportation company that works primarily with seniors, people with disabilities, and patients traveling to and from medical treatment. As a Dispatcher and Office Coordinator, you'll book and schedule trips, stay in touch with drivers throughout the day, and handle the billing, invoicing, and paperwork that come with each ride. You're also the main point of contact for the office and will answer the phones. For many of our riders and their families, you'll be the first person they talk to at Transport U. Accordingly, those who excel in this role are friendly and efficient communicators, patient and calm under pressure, organized and good with deadlines, and quick problem solvers. **Required** **–** At least a high school diploma, associate’s degree preferred. **–** Ability to read, write, and communicate in English. **–** Strong Microsoft Office skills, especially Excel, Word, and OneDrive. **–** Comfortable learning new software (scheduling, accounting, and payment systems). **–** Working knowledge of Montgomery County and the DC metro area roads and geography. **–** Excellent phone manners and clear written communication. ...

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