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Administrative Assistant

University Orthopedics • East Providence, RI, US • published 2026-10-18 14:19:40.884454

Description

**Job Description:** Administrative Assistant **Location:** Kettle Point **GENERAL SUMMARY OF DUTIES:** Responsible for performing a variety of duties specific to the appropriate scheduling of patient office visits for the Physician. Exceptional organizational skills and people skills are needed. **Principle duties and responsibilities:** * Ensure that all appropriate paperwork is completed prior to scheduling appointments. * Communicate all necessary information to patients regarding office appointments. * Answer and triage patient phone calls. * Process and complete Workers' Compensation medical affidavits. * Manage patient complaints and works to resolve issues to ensure patient satisfaction. * Ensure accuracy of patient registration and scheduling. * Responsible to obtain appropriate authorizations for procedures on the physician’s schedule. * Responsible for scrubbing the physician schedule 3 days in advance to confirm PCP referrals are in place. Additionally, responsible for obtaining referrals for existing patients. * Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co\-workers; works cooperatively in group situ...

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