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Front Desk Clerk/Night Auditor

Best Western • Chillicothe, OH, US • published 2026-10-14 08:32:16.592904

Description

**Overview** We are seeking a dedicated and detail\-oriented Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in ensuring a seamless experience for our guests during their stay. The ideal candidate will possess strong customer service skills, a background in hospitality management, and the ability to handle night audit responsibilities efficiently. As the first point of contact for guests, you will be responsible for creating a welcoming atmosphere and ensuring all guest needs are met. **Responsibilities** * Greet and check in guests upon arrival, ensuring a smooth and friendly experience. * Handle guest inquiries, requests, and complaints promptly and professionally. * Perform night audit duties, including balancing accounts and preparing financial reports. * Maintain accurate records of guest transactions and reservations. * Manage phone systems effectively, providing information to callers and routing calls as necessary. * Assist with administrative tasks such as filing, data entry, and inventory management. * Ensure the front desk area is clean, organized, and well\-stocked with necessary supplies. * Collaborate with other hotel departments to...

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