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Project Manager

Solais Lighting, LLC • Frisco, TX, US • published 2026-10-14 02:23:50.265919

Description

The Project Manager serves as the account manager and primary point of contact for an assigned book of accounts. This role owns the day\-to\-day customer relationship and manages orders from purchase order receipt through shipment, invoicing, and ongoing warranty support. The Project Manager maintains a thorough understanding of each account, its customers, active projects, and open orders, and takes responsibility for accurate order processing, proactive communication, and follow\-through. The Project Manager coordinates with internal teams to meet project timelines, maintain reliable order dates, and pursue expedites when needed. Success requires managing multiple accounts, projects, and priorities simultaneously while keeping customers informed and driving outstanding issues to resolution. **Essential Goals and Responsibilities** ======================================== **Account Ownership** --------------------- * Serve as the primary contact for all incoming calls and emails from assigned accounts; respond promptly, coordinate internal support, and follow up until requests are resolved. * Build strong relationships with customers, distributors, rep agencies, and sales partners...

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