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Administrative Assistant

Big Bear Academy • Davie, FL, US • published 2026-10-09 21:03:20.026052

Description

**Job Overview** Big Bear Academy is seeking an organized, proactive, and detail\-oriented Administrative Assistant / Customer Service Representative to support daily administrative operations. This role includes answering incoming calls, communicating with families and prospective clients, managing medical documentation, maintaining employee records, and following up on inquiries and pending requests. The ideal candidate has strong communication skills, a professional and friendly approach, and the ability to manage multiple priorities while ensuring tasks are completed accurately and promptly. **Duties** \-Answer incoming calls, provide information, take accurate messages, and direct inquiries to the appropriate team member. \-Make follow\-up calls to parents, clients, medical offices, and other service providers. \-Request, receive, organize, and maintain medical records and client documentation. \-Send and receive faxes, confirm receipt with the appropriate office, and follow up on missing or incomplete documents. \-Maintain organized and up\-to\-date physical and electronic client files. \-Organize and maintain confidential human resources records and employee files, tracking ...

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