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Customer Service Specialist - Oxford Family Medicine

Penn Medicine • Oxford, PA, US • published 2026-10-23 20:05:56.719806

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Description

**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? **Customer Service Specialist** **Oxford Family Medicine \| Penn Medicine** **Position Summary** The Customer Service Specialist serves as the first point of contact for patients, providing exceptional customer service through scheduling, registration, insurance verification, and care coordination. This role supports both inbound and outbound patient communications, ensures accurate patient information and financial clearance, and helps create a seamless patient experience across physician practices and outpatient services. **Key Responsibilities** * Schedule appointments and coordinate patient services, testing, and ref...


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