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Director of Accounts

HIP • Remote, US • published 2026-10-23 08:05:32.239170

Description

ION is looking for a Director of Accounts to own account management and partner success end\-to\-end across HIP and Neon Canvas: retention, expansion and renewals, servicing standards, and partner support and onboarding, for a large portfolio of dental and orthodontic practices. If you've led an account function at scale, unified two brands under one operating model, and want a seat where you set the standard instead of following one, we want to talk to you. This is not a day\-to\-day account management role. The best fit has run an account management or partner success function at a similarly sized agency or recurring\-revenue business, owns a book across a large volume of accounts, and has personally run two brands or service models under one umbrella on a single operating standard. You won't carry a day\-to\-day book; your Team Leads, Practice Growth Advisors, and Account Managers own those relationships. Your job is to lead the leaders, set the strategy, own the numbers, and keep HIP and Neon Canvas partners staying and growing. As Director of Accounts, you'll lead the account teams across both brands (Practice Growth Advisors at HIP, Account Managers at Neon Canvas) through a ...

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