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IT Business Analyst

NovalinkSolutions • West Columbia, SC, US • published 2026-10-06 19:33:47.356396

Description

**Job Title: Business Analyst \- Advanced** **Location: West Columbia, South Carolina** **Duration: 12\+ months** *Candidate must be local to South Carolina.* **DAILY DUTIES / RESPONSIBILITIES:** Lead discovery sessions, interviews, and workshops with IT teams and stakeholders. Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation. Analyze and document current\-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points. Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365\. Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization. Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation. Translate SME knowledge into clear, structured source material and collaborate closely with the Technical Writer. Facilitate review and validation sessions to ensure documented processes accurately reflect County operations. Maintain a documentation bac...

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