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Senior Specialist Customer Account-eCommerce

Nestlé USA • Arlington, VA, US • published 2026-10-08 09:03:35.735136

Description

The Customer Account Senior Specialist, eCommerce drives sales performance, market share, and brand representation/discoverability for e\-commerce channels. This role is accountable for knowing ecommerce strategy, operations, and customers deeply in order to create and execute effective strategies and educate the internal organization. This role owns the relationship with merchants on dot com and online grocery pick up channels, and is responsible for the creation and execution of an annual joint business plan, data access/KPI\-tracking, sharing and translating category insights into actionable plans, and addressing all retailer specific requests/requirements. **Responsibilities:** * Own the commercial relationship with assigned pure\-play e\-commerce customers and emerging digital channels * Own, manage and executed paid search in collaboration with agency partners, and digital strategist including developing strategies and tactics to drive market share growth, e\-penetration and positive ROI while effectively managing search budget management with accuracy for assigned brands. * Support educating relevant cross\-functional members of Nestle USA (NUSA) organization on key aspects ...

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