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General Manager Salaried

Books-A-Million • Nashville, TN, US • published 2026-09-28 14:55:08.990920

Description

### **Job Description** The General Manager is responsible for the day\-to\-day operation of Books\-A\-Million stores as a Manager On Duty in conjunction with the management team to maximize sales and customer service. The General Manager also oversees the execution of all aspects of store operations by providing effective leadership, achieving maximum sales and profits, controlling budgetary expenses, and managing the store team through training, development, and accountability. ### **Roles and Responsibilities** * Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines. * Maintains the physical security of the Books\-A\-Million store they are assigned, and in doing so is a key\-holding member of management. * Plans, organizes, and directs store activities with the assistance of other store management. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Ensures efficient product flow within the store. * Recruits and hires talent for the store team. * Coaches, trains, and develops the Management staff. * Facilitates effect...

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