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Customer Service Representative - Auburn

Taylor Metal Products • Auburn, WA, US • published 2026-10-03 09:13:43.193761

Description

Taylor Metal Products is a leading manufacturer of high\-end steel roofing and siding products. We have been in business for over 20 years and continue to grow each year. We always hold true to our motto, Quality Products, Exceptional Service. We are seeking a Customer Service Representative to join our team. Customer Service Representatives are responsible for providing exemplary customer service experience for customers CSR’s are also responsible for ensuring that customers receive products that meet their quality and application expectations. **Essential Functions:** * Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. * Recommend products to customers, based on customers' needs and interests. * Answer customers' questions about products, prices, availability, product uses, and credit terms. * Estimate or quote prices, credit or contract terms, warranties, and delivery dates. * Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. * Prepare drawings, estimates, and bids that meet specific customer needs. * Resolve or clarify any errors and/or discrepancies with appro...

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