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Patient Service Specialist

Cleveland Clinic • Elyria, OH, US • published 2026-09-25 21:51:46.159404

Description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient\-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre\-registration to MyChart enrollment and visit preparations. This role is a great steppingstone for others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position works days from 8:30 a.m. – 5:00 p.m. with rotating evening shifts from 11:30 a.m. – 8:00 p.m. and rotating Saturdays from 8:00 a.m. – 12:00 p.m. A caregiver who excels in this role will: Provide a comprehensive, proactive and “Patients First” experience for patients and visitors. Investigate, triage and resolve patient issues using the establishe...

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