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Customer Service Specialist

Z Salon & Spa • Louisville, KY, US • published 2026-10-17 20:18:30.078160

Description

**Job Summary** We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and ensuring a positive experience for our clients. This role requires strong communication skills, the ability to analyze customer needs, and a commitment to delivering high\-quality service. **Duties*** Respond to customer inquiries via phone, email, and chat in a timely and professional manner. * Provide accurate information regarding products and services while addressing customer concerns. * Conduct outbound calling to follow up on customer inquiries and ensure satisfaction. * Perform data entry tasks to maintain accurate records of customer interactions. * Handle cash transactions and assist with cash handling procedures as needed. * Utilize phone etiquette to create a welcoming environment for customers. * Collaborate with team members to resolve complex issues and improve service delivery. **Qualifications*** Strong customer service skills with the ability to handle challenging situations effectively. * Proficiency in data entry with attention to detail. *...

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