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Digital Product Manager, Field & Customer Applications

Carlisle Construction Materials • Carlisle, PA, US • published 2026-09-26 03:51:38.509858

Description

The Digital Product Manager, Field \& Customer Applications is responsible for defining, developing, and scaling customer\- and field\-facing digital tools (e.g., Radius and future applications) that drive engagement, streamline workflows, and support revenue growth. This role combines product strategy, customer insight, and cross\-functional leadership to deliver innovative digital solutions aligned with business and customer needs. **Duties and Responsibilities:** * Own the product strategy and roadmap for field and customer applications, aligning business goals and customer needs * Identify and drive opportunities for revenue generation, customer engagement, and product adoption through digital tools * Lead concept development, validation, and launch of new digital capabilities, including pilots and MVPs * Analyze and improve customer and field workflows, identifying opportunities to reduce friction and increase efficiency * Partner with sales, marketing, technical, and product teams to ensure tools support real\-world use cases and commercial objectives * Define and track product KPIs (adoption, engagement, retention, and business impact) * Leverage customer feedback, VOC, and ...

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