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Service Schedule Coordinator/Dispatcher

Pye-Barker Fire & Safety • Stuart, FL, US • published 2026-10-14 08:32:16.630652

Description

**Make a difference, protect lives, and achieve your dreams.** Build your career with the industry\-leading fire, life safety and security company. This position is responsible for organizing, scheduling, and managing the flow of activities for the field technicians. They monitor/adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.**Essential Duties \& Responsibilities:** * Schedule appointments for clients or technicians, answer phones and track clients’ service records * Assess the service needs of clients and connect them with the correct provider * Create and maintain a directory of service providers and resources * Create and maintain a database of clients and client needs * Completed service SRs for local accounts. Backup AR for billing. * Request any materials needed for the required service. * Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts prof...

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