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Service Coordinator

DynaFire • Atlanta, GA, US • published 2026-10-14 14:28:33.831797

Description

Description: We are seeking a Service Coordinator that will be responsible for supporting the daily operations of the branch by coordinating service activities, assisting customers, supporting technicians, and helping ensure work is completed accurately and efficiently. This role serves as a key operational resource for the branch and works closely with office staff, technicians, and management to support scheduling, customer communication, billing, and general administrative functions. The ideal candidate will have experience in the fire alarm and sprinkler industry and be capable of wearing multiple hats in a fast\-paced service environment. * Answer customer calls and assist with service requests * Schedule and dispatch technicians for service calls and inspections * Coordinate customer communication and follow\-up * Assist with invoicing, job closeout, and documentation review * Support fire alarm repair quoting and proposal preparation * Coordinate customer access, permits, and scheduling requirements * Maintain accurate service records and customer information * Support technicians and branch management with day\-to\-day operational needs * Assist with reporting, compliance d...

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