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Patient Service Specialist

Cleveland Clinic • Cleveland, OH, US • published 2026-11-05 06:59:20.702808

Description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Patient Service Specialist, you’ll help create an exceptional experience for patients, families and visitors from arrival through checkout. You’ll welcome and check in patients, collect co\-pays, complete visit preparations, assist with kiosk use, and support patients with scheduling, pre\-registration and MyChart enrollment. You’ll also partner closely with physicians to ensure a smooth and efficient checkout process. This role offers a great opportunity to build your customer service experience while exploring career growth across Cleveland Clinic. **A caregiver in this position works 8:00am to 4:30pm with weekend and holiday rotations as expected.** A caregiver who excels in this role will: * Provide comprehensive, proactive and “Patients First” experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welco...

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