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Remote Major Incident Management Support Specialist (VA ESOM: Fri-Tues Day Shift)

Kentro • Remote, US • published 2026-09-30 13:58:50.903111

Description

Overview: Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for a **Major Incident Management (MIM) Support Specialist** within the VA End Point Support and Operations Monitoring contract. The candidates should have thorough knowledge of Incident Management across a wide spectrum of IT technologies and software. As part of a two\-man Incident Management team, you will work with system owners, application development and infrastructure support teams to investigate and diagnose system problems and defects and evaluate mitigation alternatives to bring systems and infrastructure back online. **Location:** **Remote** \- This position can be performed remotely within the United States and will support Eastern Time wo...

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