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Director of Service

None • Green Bay, WI, US • published 2026-10-08 21:03:20.020601

Description

**Service Director** Packer City International is seeking a Service Director to lead the service departments across our five locations in Wisconsin and Michigan’s Upper Peninsula. If you’re an experienced service leader who enjoys developing teams, improving operations, and building customer relationships, we encourage you to apply. **Who We Are** At Packer City International, our goal is to make every customer a customer for life. We believe our employees are essential to that goal. Through teamwork, trust, and communication, we empower our people to take ownership of the customer experience. **Responsibilities** * Lead the growth, performance, and profitability of the service departments at all five locations. * Ensure compliance with International, Isuzu, and other vendor policies, warranty procedures, and applicable manufacturer standards. * Review warranty performance, including warranty debits outstanding for more than 30 days, and work with Service Managers to resolve outstanding items. * Stay current on vendor updates, warranty policies, and product changes. Attend International’s annual service meeting. * Ensure service operations comply with applicable federal, state, and...

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