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Night Auditor

AmericInn By Wyndham Birch Run • Birch Run, MI, US • published 2026-10-15 02:18:08.113106

Description

**Core Responsibilities**The role is divided into two primary functions: guest services and financial auditing. * **Financial Auditing \& Bookkeeping** * **Balance the Books**: Reconcile daily financial transactions, including room charges, restaurant/bar bills, and credit card batches. * **Audit Reports**: Generate and distribute end\-of\-day reports (e.g., occupancy rates, revenue summaries) for management and accounting. * **Verify Accuracy**: Investigates and resolves discrepancies in guest folios or department ledgers. * **System Maintenance**: Run the "Night Audit" process in the Property Management System (PMS) to close the current business day and open the next. * **Guest Services \& Front Desk** * **Reception Duties**: Process late\-night check\-ins and early\-morning check\-outs. * **Guest Support**: Respond to inquiries, handle complaints (e.g., noise, maintenance), and manage requests like wake\-up calls or extra amenities. * **Concierge Services**: Provide local information, directions, and arrange transportation for guests. * **Safety \& Operations** * **Security Monitoring**: Conduct security walks, monitor surveillance cameras, and implement emergency protocols if n...

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