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Senior Analyst - Marketing

American Express • New York, NY, US • published 2026-11-10 06:59:56.052485

Description

The Senior Analyst, Marketing will play a key role in bringing American Express's scam awareness and customer education initiatives to life, helping customers recognize, avoid, and respond to scams. This role will focus on delivering timely, relevant educational messaging across key customer interactions, ensuring customers receive the right information at the right moment. The Senior Analyst will support the integration of scam education into everyday customer experiences, as well as critical moments when customers may be at heightened risk of fraud or scams. The role will also contribute to broader customer communication initiatives across the business, as needed. Working closely with teams across marketing, digital, customer service, and other business functions, this individual will execute multi\-channel campaigns, coordinate content development and delivery, and leverage performance insights to continuously improve customer engagement and education. This opportunity is ideal for a detail\-oriented, collaborative marketer who enjoys turning strategy into action and is passionate about creating meaningful customer experiences. * Bring experience in digital marketing, campaign m...

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