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Supv-Operations

FedEx Freight • Antioch, TN, US • published 2026-09-28 14:55:08.984393

Description

**POSITION OVERVIEW** : Lead employees to ensure customer satisfaction by moving all shipments on time and damage free **ESSENTIAL FUNCTIONS** : * Lead, manage, educate and develop company employees focusing on retention and growth * Supervise and direct employee work (including pre\-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement * Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow\-up with all impacted employees. * Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked\-up timely and damage free * Communicate job assignments coordinating with all employees ensuring direction is clear and concise * Monitor service freight and ensure cut time compliance * Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards * Assist customers with rate quotes, claim information and setting appointments * Monitor actual performance data and gather information for reporting * Build relationship...

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