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DIRECTOR OF ENDPOINT MANAGEMENT, CUSTOMER CARE CENTER AND SERVICENOW - 81584
Tennessee Department of Finance & Administration • Nashville, TN, US • published 2026-10-02 15:58:45.769608
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**Executive Service** **DIRECTOR OF ENDPOINT MANAGEMENT, CUSTOMER CARE CENTER AND SERVICENOW** ### **Finance and Administration** ### **Strategic Technology Solutions** ### **Nashville, TN** ### **Annual Salary: $136,236\.00 \- $177,000\.00** ### **Closing Date: 10/08/2026** ### **This position is designated as Hybrid** **Background Check:** This position requires a criminal background check and CJIS/FTI. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. **Who we are and what we do:** The Director of Endpoint Management, Customer Care Center and ServiceNow provides strategic and operational leadership for statewide endpoint technology, customer support, and enterprise service management capabilities within Strategic Technology Solutions (STS). Reporting to the Deputy CIO for Strategic Technology Services, this position ensures that employees across state government have secure, reliable, accessible, and effective technology services and support. The Director leads the strategy, governance, operations, service delivery, platform roadmap, architecture, administration, development, integrations, vendor relati...
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