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Account Manager

D&L Transport Ft Wayne / Fair Play Freight • Fort Wayne, IN, US • published 2026-09-26 21:52:03.129103

Description

Account Manager — Freight Brokerage **Fair Play Freight \| Fort Wayne, IN** Fair Play Freight is growing, and we’re looking for an Account Manager who wants to grow with us. This role is for someone who takes ownership, builds lasting customer relationships, and enjoys working alongside a team of high performers. Our Account Managers set the standard for our office. They know their customers, stay ahead of problems, communicate clearly, and bring our dispatch and tracking teams together to deliver dependable service. What you’ll do * Manage and grow relationships with assigned customers. * Learn each customer’s priorities, freight needs, and service expectations. * Coordinate with dispatch, carrier sales, and track and trace teams to execute shipments. * Give customers proactive updates and clear next steps when plans change. * Resolve service issues with urgency and follow through until they’re closed. * Identify opportunities to expand business within existing accounts. * Monitor account performance and help the team improve service and results. What we’re looking for * Experience in freight brokerage, logistics, transportation, or account management. * A record of building custo...

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