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Hotel Front Desk Clerk/Night Auditor

Fairfield Inn & Suites • Hillsboro, TX, US • published 2026-10-23 14:05:16.864642

Description

**Overview** We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check\-in and check\-out process. This role requires strong communication skills, attention to detail, and a passion for hospitality. If you thrive in a fast\-paced environment and enjoy interacting with people from diverse backgrounds, we encourage you to apply. **Responsibilities** * Greet guests upon arrival with a warm and welcoming demeanor. * Manage the check\-in and check\-out processes efficiently. * Handle guest inquiries and provide information about hotel services and local attractions. * Maintain accurate records of guest accounts and reservations. * Process payments and manage cash handling procedures. * Conduct night audits as required, ensuring all financial transactions are accurate. * Provide assistance with guest services, including room assignments and special requests. * Address any guest complaints or issues promptly and professionally. * Operate phone systems to manage incoming calls effectively, demonstrating excellent phone etiquette. *...

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