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Account Manager

Pacific Community • Hillsboro, OR, US • published 2026-10-06 07:33:52.779351

Description

**Account Manager** **Summary:** Pacific Landscape fosters strong relationships and makes business decisions that positively impact all we encounter. We are innovative, solutions\-oriented, growth\-minded, and focused on continual improvement. We perform at the highest level, aspiring toward greatness while maintaining humility. Our team is committed to putting heart, mind, body, and soul into every project. The Account Manager is responsible for ensuring customer satisfaction and retention by building relationships, addressing concerns, and proposing landscape enhancements. The Account Manager collaborates with all relevant teams and individuals to ensure high service delivery standards and successfully meet customer needs and business objectives **Key Responsibilities:** * Customer Retention \& Satisfaction: o Ensure customers become repeat buyers by understanding their needs and exceeding expectations. o Maintain regular communication, keeping customers informed on progress and resolving any issues promptly. * Enhancement Sales: o Achieve or exceed the targeted upsell percentage. o Propose and sell landscape enhancements in line with customer needs and business goals. * Collabor...

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