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REGIONAL SUPPORT MANAGER

Goodwill Industries of Arkansas • Little Rock, AR, US • published 2026-10-23 02:05:07.208278

Description

The Regional Support Manager (RSM) is a critical, field\-based role responsible for temporarily managing individual store locations during periods of transition, management vacancies, performance challenges, or new store openings. The RSM is assigned to one store at a time and provides operational continuity, staff supervision, and leadership support. This role is essential in ensuring that each store maintains alignment with Goodwill's operational standards, productivity goals, and mission delivery. RSMs are also heavily involved in new store openings by supporting pre\-opening production, setup, team onboarding, and process implementation. After the store opens, they remain on\-site with the new management team for an assigned period to help stabilize early operations and provide mentorship. This position requires frequent travel both within and outside the assigned region and flexibility to work nights, weekends, and holidays. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co\-workers, clients, customers and management.**ESSENTIAL DUTIES AND RESPONS...

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