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Weekend Hotel Night Auditor (Friday's and Saturday Night's)

Hampton Inn & Suites Richmond Glenside • Henrico, VA, US • published 2026-10-18 14:19:40.871912

Description

**Job Overview** Join our dynamic hospitality team as a Hotel Night Auditor Guest Service Agent, where your passion for guest satisfaction and exceptional customer service will shine! In this vital role, you will be the welcoming face of our hotel, ensuring every guest experiences a seamless and memorable stay. Your energetic approach and attention to detail will help create a warm, inviting environment that keeps guests coming back. Whether managing check\-ins, handling guest inquiries, or coordinating special requests, you’ll play a key part in delivering top\-tier hospitality. This paid position offers an exciting opportunity to develop your skills in hotel management and guest relations while working in a vibrant, fast\-paced setting. **Responsibilities** * Greet guests warmly upon arrival and assist with check\-in and check\-out procedures efficiently. * Provide accurate information about hotel amenities, local attractions, and services to enhance guest experiences. * Manage multi\-line phone systems with professionalism, answering inquiries and directing calls promptly. * Handle guest requests, complaints, and feedback with enthusiasm and a solutions\-oriented mindset. * Main...

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