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Regional Service Manager I

J.B. Hunt • Lowell, AR, US • published 2026-09-26 03:51:38.624214

Description

**Job Title:** Regional Service Manager I **Department:** Supply Chain **Country:** United States of America **State/Province:** Arkansas **City:** Lowell **Full/Part Time:** Full time **Job Summary:** Under general supervision, the Regional Service Manager is the primary point of contact between Customer Experience and Operations teams to create service excellence while balancing customer needs and company objectives. The incumbent prioritizes operational activities, briefs leadership on area performance, and develop service execution plans to ensure service requirements are met for each customer. This role manages capacity to align with freight volume, advising internal partners on capabilities for potential new business, accepting additional freight based on market conditions, and monitoring customer compliance with allocations. This role will typically manage smaller regions, markets, or customers. **Job Description:** Key Responsibilities: * Influence efficient freight execution through setting daily operational priorities (may include pickup/delivery/crosstown, equipment moves, and critical customer needs), managing KPIs, coordinating with Customer Experience on customers' se...

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