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Client Services Specialist - Float

SMA Healthcare • Bunnell, FL, US • published 2026-10-19 18:32:16.081127

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Description

This is a highly responsible customer service position in a mental health and substance abuse environment assisting adults and/or children accessing services. Work involves performing customer service and data entry work of varied complexity requiring understanding of various procedures or processes, and operating with a high degree of independence. Employee must be able to maintain composure and respond appropriately to crisis calls, substance abuse calls, suicide threats and disturbed clients. \*This is a float position\* **Top reasons to work for SMA Healthcare:** * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, \& Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) **Essential Job Functions:** * Schedules appointments; collects method or source of payment for services and obtains associated documentation, including insurance cards; assist clients in completion of intake paperwork. * Verifies client's behavioral health benefits with third party payers/insur...


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