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Healthcare Client Success Manager

CORE Linen Services • Johnson City, TN, US • published 2026-10-23 08:05:32.237774

Description

Core Linen Services is a leader in hospital and hospitality laundry processing services around the country. Our focus is on service, quality and safety which enable our clients to provide essential services to their patients and guests. The Company operates across 20\+ states and is a portfolio company of H.I.G. Capital, based in Miami, FL. **Job Summary:** Working as a Laundry Strategic Account Manager, you are responsible for being a resource, educator, trainer, and problem solver between each client/customer and Core’s management team to ensure that all aspects of the linen program are consistently achieved. **Key Responsibilities:** * Provides excellent customer service and maintains relationships at multiple levels within assigned accounts and territory ensuring quality service, product utilization and best practice linen strategies. * Builds Strong customer relationships to ensure client satisfaction, quality and product utilization meet expectations. * Identify opportunities within existing customer facilities to increase account penetration. * Responsible for inventory management, linen par levels, and implementing Core’s Linen Cost Management systems and procedures. * Sets...

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